PRIVACY POLICY

1. Introduction

Welcome to our interactive adventure platform. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: Email address, username, and display name
• Usage Data: Information about how you use our platform, including adventures played, game progress, and session data
• Content Data: Adventures you create, characters you design, and game content you generate
• Technical Data: IP address, browser type, device information, and usage patterns
• Audio Data: Voice recordings when you use speech-to-text features (processed and not permanently stored)

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our adventure gaming services
• To manage your account and enable gameplay features
• To save your game progress and adventure states
• To generate audio narration and process voice commands
• To improve our platform and develop new features
• To communicate with you about service updates
• To ensure platform security and prevent fraud

4. Data Sharing and Third Parties

We may share your data with third-party service providers who help us operate our platform:

• Cloud Services: For hosting and storage
• AI Services: OpenAI, Google, ElevenLabs, Groq, etc. for content generation, text-to-speech, and transcription
• Analytics: To understand platform usage and improve user experience

We do not sell your personal data to third parties. All service providers are bound by confidentiality agreements.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal data unless we need to retain it for legal obligations.

7. Your Rights

Under data protection laws, you have the following rights:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our platform.

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete such information.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@conch.ing